NetExpat TERMS and CONDITIONS
These Terms were last revised February 2024.
The Terms and Conditions were written in English. In case of conflict between this English version of the Terms and Conditions and any translation thereof in another language, the English version will prevail.
I. EXPLICIT CONSENT TO THE TERMS
A. Binding agreement between NetExpat and Users
NET EXPAT S.A. (hereinafter “NetExpat” or “we” or “us”) and its associated websites and services including but not limited to: NetExpat Communities, PartnerJob Explorer, ExpAdviser, and expat and spousal coaching programs are the property of NET EXPAT® S.A., a company existing and incorporated under the laws of Belgium located at 11, rue des Colonies 1000 Brussels, Belgium and registered with the Crossroads Bank of Companies under number 463.397.902 and managed by Alain Verstandig (Shareholder 50%) and Nathalie Brotchi (Shareholder 50%)
As a visitor, user, or member (“User”) of NetExpat’s current or future website(s) and/or of current or future related tools or other services provided or that may be provided from time to time by NetExpat such as, but not limited to: NetExpat coaching and consulting, the NetExpat Community, NetExpat Global Leaders Community, PartnerJob Explorer, ExpAdviser, and/or mobile applications or developer platforms (collectively, “Services”), the User explicitly agree to the terms, conditions and contractual commitments contained herein (the “Terms”), whether by applying, visiting or using NetExpat Services and/or by visiting and/or using its website(s) and/or by registering as a member and/or by using mobile applications and/or developer platforms and/or any other Services or tools rendered available, provided, to be provided from time to time or developed by NetExpat. By registering and/or accessing and/or using any NetExpat Services, the User enters into a legally binding agreement with NetExpat, confirms that s/he has fully read and understood the Terms and that s/he has the legal competence to conclude such an agreement, and agrees to be fully bound by the Terms.
The User expressly agrees that the NetExpat Privacy Policy, available on the following link and on the NetExpat and NetExpat Communities websites is incorporated by reference and is fully part the Terms.
If you do not want to become a User and/or if you do not agree with all or part of the Terms, you are prohibited to join NetExpat Communities and/or to access, view, download or otherwise use the NetExpat Services.
B. Revisions
NetExpat may revise the Terms (including the NetExpat Privacy Policy) from time to time. The most current version of the Terms (and of the NetExpat Privacy Policy) will always be published on this website. Modified versions will take immediate effect. NetExpat, may if it deems appropriate, notify the User of modified versions via dpo@netexpat.com. The User shall be bound by the most current version of the Terms by continuing to access or use the Services. NetExpat encourages the User to check the Terms (including the Privacy Policy) regularly.
II. PURPOSE
Capitalized terms shall have the following meaning:
A. “Relocating Partner” shall mean a spouse or partner in life, married or unmarried, of an Expat.
B. “Expat” shall mean an employee of the Expatriating Company who is or has been transferred abroad for a limited or unlimited period of time as part of his/her professional development and/or activities.
C. “Expatriating Company” or “Client” shall mean an entity or corporation (and the group of companies to which it pertains) acting on its behalf or on behalf of its subsidiaries which transfers one of its employees to work in a foreign country or hires a new employee to work in a foreign country.
The mission of NetExpat is to be the instrumental partner of international corporations in easing international mobility by addressing the assessment, training, and coaching needs of global employees and their families. In furtherance of this goal and in addressing the needs of its Clients and Users, NetExpat may offer some or all of the following Services (or other Services) as deemed appropriate by the Client and User.
Expat and Spousal assistance services including, but not limited to:
Partner Job Explorer, a high performance meta job-search engine.
The NetExpat Community, a social media which connects Relocating Partners from all around the world by allowing them to:
The ExpAdviser, an online questionnaire designed to increases self-awareness and cultural knowledge.
Other Services as negotiated by NetExpat and its Clients.
III. PRIVACY
NetExpat’s Privacy Policy, which is available on the following link, and on the NetExpat and NetExpat Communities websites, governs amongst other things the collection and use of the User’s information, and is also applicable to any information that is provided to NetExpat.
The User shall comply with NetExpat’s Privacy Policy.
The User further understands and accepts that through the use of NetExpat Services s/he consents to the collection and use of the User’s information, including the transfer of this information to other countries for storage, processing and/or use by NetExpat.
In order to provide Services to the User in an efficient way and/or to keep the User informed of Services and/or other related issues, the User expressly authorizes NetExpat to provide him/her with certain communications, such as service announcements, administrative messages etc. and to access and use for the purposes thereof the information provided by the User or Client. Such communications are considered part of NetExpat Services. The Use may or may not be able to opt-out from receiving these communications. If the User does not want to receive such any communications, s/he should not conclude this agreement and should refrain from using any NetExpat Services.
The User gives consent to NetExpat to share their contact details (first name, last name, email address) with other members of the NetExpat Communities with the sole objective to facilitate engagement into activities related to the NetExpat Communities.
IV. CONTENT
The User retains his/her rights to any content s/he submits, posts or otherwise renders available on or through NetExpat Services, including NetExpat Communities.
The User agrees that s/he is exclusively responsible for any content (whether publicly or privately transmitted) s/he posts or provides via NetExpat Services and for any consequences thereof, including the use of his/her content by other Users and/or non-Users and/or third parties. NetExpat has no duty to monitor or control the contents submitted, posted or otherwise rendered available on or through NetExpat Communities. NetExpat cannot take any responsibility whatsoever for such content. Any use or reliance on any content or material submitted, posted or otherwise rendered available on or through the NetExpat Community or NetExpat Global Leaders Community and/or obtained by the User is at the User’s own risk and under his/her own responsibility.
The User is also exclusively responsible for his/her use of NetExpat Services and specifically recognizes that s/he will refrain from holding NetExpat responsible therefore (either directly or indirectly).
The User is informed that all the content the User submits, posts or otherwise renders available on the NetExpat Community or NetExpat Global Leaders Community can be viewed by other Users of NetExpat Services in accordance with the Privacy Policy, as well as by third parties rendering services via NetExpat.
NetExpat does not endorse, support, represent or guarantee, either directly or indirectly, the completeness, truthfulness, accuracy, or reliability of any content or communications submitted, posted or otherwise rendered available on or through the NetExpat Community or NetExpat Global Leaders Community. The User explicitly declares that s/he understands and accepts that by accessing and/or otherwise using the NetExpat Community or NetExpat Global Leaders Community, s/he may be exposed to content that might be offensive, harmful, inaccurate, mislabeled, misleading, deceptive or otherwise inappropriate. Under no circumstances will NetExpat be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content submitted, posted or otherwise rendered available on or through the NetExpat Community, NetExpat Global Leaders Community or elsewhere.
If NetExpat is to be informed about any misconduct as described, NetExpat may take appropriate measures up to including banning the infringing User from the NetExpat Community, NetExpat Global Leaders Community or other Services, or reporting to appropriate authorities in case of illegal or criminal behavior.
The use of usernames, logins, passwords and/or other login data is the exclusive responsibility of the User who agrees and commits to maintain such information and data strictly confidential and secure. The User is explicitly recommended and asked to use strong passwords, and at a minimum create a password that uses a combination of upper and lower case letters, numbers and symbols in at least six positions. In the event of a breach or abuse of any of the above data or information, the User shall immediately inform NetExpat thereof by sending NetExpat an e-mail detailing the said breach or abuse to the following address: dpo@netexpat.com.
V. SPECIFIC COMMITMENTS, REPRESENTATIONS AND OBLIGATIONS – CODE OF CONDUCT
In addition to any other duties, commitments, obligations, representations, warranties and/or declarations contained in the Terms or directly or indirectly resulting thereof, the User (without limitation):
VI. TERMINATION
NetExpat is at liberty to cancel at any time and in its sole discretion (for any or no reason), without having to provide any reason, the membership of a User and/or the access to and/or use of the Services by a User.
NetExpat may also at any time and in its sole discretion (for any or no reason), and without having to provide any reason, cease to provide one or all of the Services.
Termination of a User’s NetExpat account includes (without limitation) disabling his/her access to NetExpat and barring the User from any future use of NetExpat Services. Upon the termination of a NetExpat account, the relevant User loses his/her access to the Services. In addition, NetExpat may block access to the Services from an IP address or range of IP addresses associated with those of terminated Users. The Terms shall survive the termination with the exception of those provisions that are only relevant prior to a termination.
The User may also terminate his/her agreement with NetExpat for any or no reason, at any time, with notice to NetExpat. This notice will be effective upon NetExpat processing such notice.
VII. TRADEMARKS, COPYRIGHT AND OTHER RIGHTS OF NET EXPAT®
NET EXPAT® (and all derivatives and related intellectual property including but not limited to “NetExpat”; “NetExpat Community”; "NetExpat Global Leaders Community", “PartnerJob Explorer” and “ExpAdviser”) is a registered trademark.
All text, pictures, images, drawings and graphics on this website, other than the contents posted by Users, are copyrighted NetExpat. The User can print them for private use only. Any other usage whatsoever requires prior and written permission from NetExpat.
All rights, title and interest in and to the Services (other than the content posted by a User) are, and will remain, the exclusive property of NetExpat and its licensors.
Nothing in the Terms gives a User the right to use the NetExpat name or any of the Netexpat trademarks, logos, domain names and other brand features without the prior written approval of NetExpat.
The User specifically agrees that (i) any feedback, comments or suggestions the User may provide NetExpat (either directly or indirectly through another User or person) regarding NetExpat or the Services is entirely voluntary and (ii) NetExpat will be free to use such feedback, comments or suggestions as NetExpat sees fit and without any obligation whatsoever (financial or of any other kind whatsoever) to the User.
VIII. INTELLECTUAL PROPERTY POLICY
NetExpat is committed to respecting the intellectual property rights of others. Users shall at all times and under all circumstances strictly respect the intellectual property rights of others.
NetExpat will respond to notices of alleged intellectual property infringements that comply with applicable law and are properly provided to us, in accordance with the provisions of these Terms.
If a User believes that his/her content has been copied in a way that constitutes an intellectual property infringement, such User should immediately notify NetExpat thereof, by sending an e-mail detailing such infringement to the following email address: dpo@netexpat.com.
NetExpat may take appropriate measures by confirming the infringements and removing them and/or refer to civil or penal actions within the appropriate resort.
In no event shall NetExpat be responsible for intellectual property infringements of any kind whatsoever resulting from the content posted by a User, and the User specifically commits to fully hold NetExpat harmless therefore.
IX. LINKS
The User understands and accepts that NetExpat Services, including on NetExpat Communities, may contain links to third-party websites or to other resources. The User acknowledges and agrees that NetExpat (i) is not responsible or liable in any manner whatsoever for the availability or accuracy of such websites or other resources or for the content, products or services on, or available from, such websites or other resources, and/or (ii) does not endorse in any manner such websites or their contents, products or services.
The User acknowledges and accepts sole and exclusive responsibility for and assumes all risks arising from his/her use of any such websites or other resources.
X. MOBILE APPLICATIONS
NetExpat may offer the Services through mobile applications created by NetExpat or by third parties. If the User uses the Services through a mobile device, s/he agrees that information about his/her use of the Services through such mobile device and carrier may be communicated to NetExpat including, but not limited to, a mobile carrier, a mobile device, or the physical location. In addition, use of the Services through a mobile device may cause data to be displayed on and through such mobile device. By accessing the Services using a mobile device, the User represents that, to the extent s/he imports any of his/her NetExpat data to his/her mobile device, that s/he has authority to share the transferred data with his/her mobile carrier or other access provider. In the event the User changes or deactivates his/her mobile account, the User must promptly update his/her NetExpat account information to ensure that his/her messages are not sent to the person that acquires his/her old number and failure to do so is his/her sole responsibility. The User acknowledges s/he is solely responsible for all charges and necessary permissions related to accessing NET EXPAT® through his/her mobile access provider. Therefore, the User should check with his/her provider to find out if the Services are available and the terms for these services for his/her specific mobile devices. The User, by using any downloadable application to enable his/her use of the Services, is explicitly confirming his/her acceptance of the terms of the end user license agreement associated with the application provided at download or installation, or as may be updated from time to time.
XI. DISCLAIMER
The User is aware, accepts, and agrees that s/he should not rely on NetExpat Communities content, nor on any information contained therein or resulting thereof, nor on the continuation of the website and/or NetExpat Services. NetExpat cannot be held responsible or liable for any legal or other action or activity by the User or refraining from those. NetExpat provides the Services and all information contained therein on an ‘as is” and ‘as available’ basis.
To the fullest extent permissible under applicable law, NetExpat disclaims any and all implied warranties and representations, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title and non-infringement. If the User is dissatisfied or harmed by NetExpat Services in general or by anything in direct or indirect relation therewith, the User may and should close his/her account and terminate this agreement it being understood that such termination shall be the sole and exclusive remedy of the User.
NetExpat shall not be responsible and makes no representation or warranties for the delivery of any messages or other communications under whatever form sent through its website. Also, NetExpat neither warrants nor represents that the use by the User of the Services will not infringe the rights of third parties. Any material service, or technology described or used on the website may be subject to intellectual property rights owned by third parties, who have licensed such material to NetExpat.
NetExpat does not have any obligation to verify the identity of the persons subscribing to or otherwise applying on, using or accessing its services, nor does it have any obligation to monitor the use of its Services by other Users. NetExpat disclaims all liability for identity theft or any other misuse of the User’s identity or information.
NetExpat does not guarantee that the Services will function without interruption or errors in functioning. For example (without limitation whatsoever), the Services may be interrupted due to maintenance, updates, system or network failures or for whatever other reasons whatsoever, including the decision of NetExpat to changes or discontinue Services with immediate effect.
NetExpat disclaims all liability for damages caused by any such interruption or errors in functioning or caused by the voluntary discontinuance of its Services. Furthermore, NetExpat disclaims all liability for any malfunctioning, impossibility of access, or poor use conditions to its websites due to inappropriate equipment, disturbances related to internet service providers, to the saturation of the internet network, or even simple internal errors within the organization of NetExpat and for any other reasons whatsoever.
More generally, NetExpat disclaims all responsibility or liability, of any kind whatsoever, for any and each content directly or indirectly posted by the Users and/or by persons unlawfully accessing NetExpat’s system.
XII. LIMITATION OF LIABILITY
To the fullest extent permitted by all applicable laws, neither NetExpat nor any of its subsidiaries, affiliated companies, employees, agents, partners, licensors, shareholders or directors shall be liable for any direct, indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, good-will, or other intangible or tangible losses, resulting from, without limitation: (i) the User’s access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services, including without limitation, any defamatory, offensive or illegal conduct of other Users or third parties; (iii) any content obtained from the Services and/or (iv) unauthorized access, use or alteration of the Users transmissions or content; whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not NET EXPAT® has been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
XIII. WAIVER AND SEVERABILITY
The failure of NetExpat to enforce any rights or provisions of the Terms will not be deemed a waiver of such rights or provisions.
In the event that any provision of the Terms is held to be invalid or unenforceable, the remaining provisions of the Terms will remain in full force and effect.
XIV. ASSIGNMENT
The User may not assign or delegate any rights or obligations under the Terms to any other person and it is explicitly specified that any such assignment and/or delegation shall be ineffective.
NetExpat may on the other hand freely assign or delegate all or part of its rights and obligations under the Terms and this, without prior authorization from, or notice to, the User. NetExpat may also substitute, by way of unilateral novation, effective upon notice to the User (without need of a prior approval of User), NetExpat for any third party that assumes NetExpat’s rights and obligations under the Terms.
XV. ENTIRE AGREEMENT
The Terms supersede and replace any prior agreement between NetExpat and the User and are the entire and exclusive agreement between NetExpat and the User regarding NetExpat Services, except with regard to any Services for which the User has entered into a separate agreement with NetExpat and which is in addition or in place of the Terms.
Other than members of the group of companies of which NetExpat is part, no other person or company will be a third party beneficiary to the Terms, except if NetExpat notifies the User thereof.
XVI. TERRITORIAL USE
The User expressly commits to use the Services only in compliance with the Terms and all applicable local, state, national and international laws, regulations and other applicable rules.
The use of NetExpat Services, including NetExpat Communities, is prohibited in countries where any part of the Terms is invalid according to local law, without leading to the entire or partial invalidity of the agreement between NetExpat and the User.
It is hence the obligation (and exclusive and sole responsibility) of the User not to enter into this agreement, not to become a User and not to join the network and/or access, view, download or otherwise use the Services, if local law prohibits the use of the Services and/or if local law leads to the entire or partial invalidity of the Terms.
XVII. APPLICABLE LAW AND JURISDICTION
The use of the Services shall exclusively be governed by the laws of Belgium, to the (explicitly and irrevocably agreed) exclusion of the provisions on the conflict of laws.
In case of dispute directly or indirectly in connection with the use of the Services, the courts located within the Judicial District of Brussels will have exclusive jurisdiction.
As a result of the above, even in the event that the laws of another country, including but not limited to, data protection regulations would be applicable, they will only be so to the extent such application is unavoidable. Similarly, even if a court located in another country has, as a direct and unavoidable result of local legislation or regulations, jurisdiction notwithstanding this expressly agreed upon jurisdiction clause, such jurisdiction will then be limited to the strictly necessary, all other aspects of the dispute in relation therewith (for example aspects regarding damages) being of the exclusive jurisdiction of the courts located within the Judicial District of Brussels.
XVIII. REPORT OF ABUSE, COMPLAINTS, NOTICES AND SERVICE OF PROCESS
A. NetExpat
The User expressly and irrevocably authorizes NetExpat to communicate with the User via postings on the website and/or on the User’s email address, and/or the User’s other contact information of record regarding any aspect of NetExpat Services, complaints, reports of abuse, and other notices. The User can update and correct contact information at any time by emailing .
B. User
Except if stated otherwise in the Terms, the User must, for the purposes of complaints or reports of abuse, contact NetExpat via email at the following address or by registered letter with acknowledgment receipt to the following address (except in the event that the complaint takes the form of a formal written notice or service of process):
NET EXPAT SA
11, rue des Colonies
1000 Brussels, Belgium
The attention of the User is drawn on the fact that NetExpat only and exclusively accepts to receive formal notices and service of process at the following address:
NET EXPAT SA
11, rue des Colonies
1000 Brussels, Belgium
Any notices and/or service of process dispatched otherwise than provided for in this section shall have no legal effect whatsoever.
